Help & Documentation

Welcome to the Voila Resource Hub – your go-to destination for mastering the Voila system. Access clear documentation, step-by-step video tutorials, and an interactive Playground to test label requests safely. Whether you're exploring the API or refining your workflow, you'll find the tools and guidance you need. Plus, our dedicated support team is always on hand to assist when you need help.

Last updated 4 months ago

Welcome to the Voila

This page is your one-stop resource for mastering the Voila system. Here's what you'll find:

  • Comprehensive Documentation: Explore our detailed guides and setup instructions to get started with the Voila API.

  • Engaging Video Tutorials: Enhance your understanding with our visual tutorials, providing step-by-step guidance on using Voila.

  • Interactive Playground: Test and familiarise yourself with label requests in our "Playground" before going live.

  • Dedicated Support: Have questions or need assistance? Our support team is ready to help. Simply submit a support ticket, and we'll be in touch promptly.

We're committed to providing you with the resources you need to succeed with Voila.

Help & Documentation

To access the "Help & Documentation" page, click it in the left-hand menu.

As depicted in the image below, the page is divided into three sections that enhance your understanding and utilisation of the Voila system.

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Documentation

Our documentation is designed to lead you through every step of our API processes, elucidating the necessary data that needs to be transmitted to initiate requests via our API.

Click to access the dedicated API documentation page, which provides further insights into our API's intricacies.

Documentation

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Test and Experiment with the Voila Playground

The Voila Playground is an interactive environment where you can experiment with label requests and gain a deeper understanding of how Voila works.

Key Benefits:

  • Simulate Label Requests: Test different scenarios and see how Voila responds without affecting your live environment.

  • Adjust Data: Modify both the request data you send and the responses you receive to gain insights into the label creation process.

  • Learn by Doing: Get hands-on experience with Voila's API and understand the mechanics of transmitting requests.

Important Note:

While the Playground is a safe space for experimentation, using your actual API credentials will result in live requests being sent to the courier, potentially incurring charges.

Dive deeper into the Playground's capabilities with our detailed documentation. This guide provides step-by-step instructions on label creation and helpful tips for maximising your use of our powerful software Voila.

Playground

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Contact Voila Support

Can't find what you're looking for? Our dedicated support team is ready to assist. Reach out by clicking "Get in Touch" in the software or visiting our Voila Support to submit a detailed request or contact us on +44 1377 455 180. We'll be in touch shortly to help resolve your issue.

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