🎓 New User Guide:

What is Courier Invoice Reconciliation?

Best for: Understanding what this system does.
Time: 5 minutes.
Technical level: Beginner-friendly.

This page introduces the Courier Invoice Reconciliation system, a watchdog that compares courier invoices to your agreed rates, flags discrepancies, tracks unmatched charges, and helps you save money - ideal for regular shippers moving to setup or API integration next.

What Does This System Do?

Think of this system as your courier billing watchdog. It automatically checks every courier invoice to make sure you're being charged correctly.

Here's the Problem It Solves

you have a contract with DPD that says:

• Packages under 2kg cost £5.30.

• Fuel surcharge is 50p.

But DPD's invoice shows:

• Your 1.5kg package was charged £6.00 (should be £5.30).

• Fuel surcharge was £1.00 (should be 50p).

Now multiply that by hundreds or thousands of shipments per month...

What This System Does

✅  Automatically compares your courier's invoice against your agreed rates.
✅  Flags discrepancies when you're overcharged (or undercharged).
✅  Tracks unmatched charges - invoices you haven't billed to customers yet.
✅  Saves you money by catching billing errors.

Real Example

Your Contract Says:

• 2kg package to London: £5.30 base + £0.50 fuel = £5.80 total.

DPD's Invoice Says:

• 2kg package to London: £6.00 base + £1.00 fuel = £7.00 total.

Who Should Use This?

✅  You ship packages regularly (10+ per week).
✅  You use courier services like DPD, Royal Mail, etc.
✅  You want to catch billing errors automatically.
✅  You're tired of manually checking invoices.

Support & Next Steps 📞

Need Help?

• Contact Support.

• Developers: See API Documentation.

• Billing Questions: Contact your account manager.

What Happens Next?

Once you understand the concept, head to one of the following:

• Quick Overview.

• New Users Guide.

• Business Owners Guide.

• Developers Guide.

• Warehouse Staff Guide.