June 27th, 2024

☁️ Voila Update – 27 June 2024

It’s nearly July in East Yorkshire, which means the paddling pool is probably full of rainwater, and someone’s definitely BBQing under a gazebo 🌦️🔥 While the British summer does its thing, we’ve been busy adding smart returns, thoughtful tracking, and a couple of Amazon tune-ups. Let’s take a look:


📦 Yodel Print in Store Returns – No Printer, No Problem
Returns are now easier than ever with our new Yodel integration. Retailers can now offer print-free returns via SMS or email — your customers receive a barcode, pop into a parcel shop, and drop off their return. Simple, paperless, and super convenient.


📝 Presets with Notes – Because Context Matters
You can now add notes to your presets (e.g. "Only valid in the USA"). These handy reminders are visible in the UI, complete with a little icon to let you know extra info is attached. Smarter presets = fewer mistakes.


🌍 Skynet Tracking – Now Live
Skynet Worldwide has joined our tracking system! All Skynet parcels will now receive real-time tracking updates, giving you and your customers more visibility and peace of mind.


🔐 Amazon OAuth – Now Up to Spec
We’ve updated the Amazon OAuth flow to meet the latest spec. It’s behind-the-scenes stuff, but it means smoother authentication and fewer interruptions for you.


📬 Amazon Delivery Instructions – Just Add Detail
Need to let the driver know something important? You can now include delivery instructions with Amazon Shipping. Whether it’s “leave behind the gate” or “beware of the parrot,” your message will go straight to the person making the drop.


That’s your sunny side-up shipment drop ☀️
From paperless returns to clearer tracking, it’s all about making life easier — one update at a time. As always, if you’ve got ideas, questions, or praise for the parcel gods, send it our way. Until next time: sunglasses on, shipping steady.