September 10th, 2025
Royal Mail Click & Drop (GB → NI shipments)
When you provide an HS tariff code, we now pass this through to Royal Mail Click & Drop. This helps avoid scenarios where the platform’s processing is not always precisely in line with Windsor Framework requirements.
API Authentication
A new authentication option has been introduced: HTTP Basic Authentication. This provides an alternative for legacy platforms that cannot set custom headers. Full details are available in our Authenticating with the Voila API documentation.
TikTok Shop Shipping
Fixed an issue where the authentication popup in Helm was not functioning correctly. Helm users can now successfully integrate with TikTok Shop Shipping.
Gift Notes
Addressed a bug where invalid characters in the gift notes field could trigger errors. This input is now fully sanitised, regardless of source.
US Duty Costs (Royal Mail Click & Drop)
Corrected a calculation issue that affected duty cost estimates for shipments to the US when using Royal Mail Click & Drop.