January 24th, 2024

☁️ Voila Update – 24 January 2024

It’s that classic East Yorkshire January — grey skies, cold toes, and at least three people in the office saying “feels like it’s been January for a year” ❄️📆 While we wait for signs of spring, we’ve tidied up our DHL eCommerce Americas setup so things run smoothly by default. No fiddling required.


📦 DHL eCommerce Americas – Now with Smarter Defaults
We’ve made a batch of default updates to make label creation with DHL eCommerce Americas simpler and more consistent — especially when values aren’t explicitly provided. Here's what happens now:

  • Service defaults to DELCON

  • Service Endorsement defaults to 1 (aka “box”)

  • Shipping Cost Currency defaults to USD

  • Declared Value is auto-calculated as the total item value

  • Insured Value is set to match the declared value (as requested by DHL)

  • Duties Paid defaults to true for a cleaner customs experience

  • If no shipping charge is submitted, we’ll send $1 USD as a placeholder

All of this is configurable in courier specifics, but we’ve made the base setup easier for anyone just getting started.


That’s your January shipping tune-up 🛠️
No more blank fields tripping up your labels — just smooth defaults and fewer setup steps. If there’s more you'd like us to simplify, you know where to find us. Until next time: stay steady, stay warm, stay shipping.