Spring’s creeping into East Yorkshire 🌱 — the daffodils are out, and the seagulls are already acting like they own Bridlington. As we pack away our thickest coats (hopefully for good), the team at Voila has been busy giving you a smoother, smarter shipping experience — with a little AI magic sprinkled in.

Here’s what’s new this week:

✨ New Features

• Track without logging in - Customers can now track their shipments without needing a courier account. That means fewer passwords, fewer clicks, and faster updates. Just the info they need, when they need it. Simple as that.

• Smarter parcel tracking in the UI - Previously, if a shipment had multiple parcels, we pulled the tracking status from just one of them (oops). Now, each parcel proudly shows its own status — no more guessing games.

• Courier Errors Page - now for everyone

No more trawling through logs or support tickets. The new Courier Errors page gives every user a clear overview of issues, with AI-generated summaries to help diagnose problems faster and smarter.

🛠️ Adjustments & Fixes

• Tidied up label sizing for PPI couriers — everything prints the way it should.

• FedEx label data cleaned up for better reliability in label creation.

• Tax ID fields added for Royal Mail and Procarrier ‘ship-from’ addresses — now supporting requirements for Brazil, South Korea, Mexico and more.

• Smart Shipping Rules fix — the “Exclude SKU” setting now works as expected for accurate order filtering.