Welcome to another milestone from Voila, where innovation meets dedication!

Our team of expert engineers and UX specialists have poured their talent and passion into these enhancements, ensuring the platform works harder for you; whether you’re streamlining everyday shipments or tackling complex logistics.

Every update is crafted with our clients’ needs at its heart, so you can focus on what matters most.

🛠️ Platform Enhancements

FedEx Authorisation Process

The new FedEx authorisation flow now guides you step-by-step through entering your account address exactly as registered.

Enhanced error messages provide clear instructions if there’s a mismatch, making the process smooth and transparent.

Use case:

Setting up FedEx for the first time or updating account details is now easier and more reliable, minimising setup time and confusion.

Evri Address Data Accuracy

Internal handling of address data sent to Evri has been optimised for greater accuracy.

Use case:

Customers using Evri will see improved delivery success rates and fewer address-related issues.

Amazon MFN

Error handling has been enhanced for unavailable services. If a selected service is not available, you’ll receive a clear error message along with alternative options.

Use case:

Sellers using Amazon MFN will be able to quickly select the next best shipping method without unnecessary delays.

TikTok Shop Platform

TikTok Shop shipping is now available, expanding your eCommerce reach.

Use case:

Businesses selling on TikTok can now seamlessly integrate shipping, making order fulfilment straightforward and efficient.

As always, every feature and fix is a reflection of our commitment to you, our valued clients. We’re here to make shipping smarter, easier, and more reliable, so you can focus on growing your business.

Thank you for trusting us to power your logistics journey. The future of shipping is being built with you, for you.

With Voila, your next breakthrough is always just a shipment away

- Yours truly, Team Voila ✨